Returns & Refund Policy
1. Clients may cancel their order and request a refund from us so long as the delivery has not been made.
2. Cancellation of the order must be made within seven 7 business days from the order date, so long as the delivery has not been made.
3. If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase.
4. Refunds for fuel products may only be offered in the case of faulty goods.
4. All goods remain the property of Twin Town Oils until payment has been received in full.